FAQ

Frequently Asked Questions

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Subscribe & Save

Sign up for recurring deliveries and receive 20% discount, PLUS free shipping!

You decide the initial frequency but can change it at any time. 2 month (or 2 orders) minimum commitment before cancelling.

You will receive reminders of upcoming delivery.

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Return Policy

If you are not 100% satisfied with your purchase or in the unlikely case of product integrity issues, we will send you a replacement product or issue a full refund.

Please contact us with your order number and details at info@summitbiltong.com and we will take care of it promptly.

Shipping

We typically ship your order in 5-7 business days.

We offer free STANDARD shipping for qualifying orders. Most in-stock items will arrive on your doorstep 5-7 business days after we receive your order. Orders that ship free do not qualify for expedited delivery.